INFORMACIÓN DEL TEMA

Puede agregar una página de preguntas frecuentes similar a su tienda utilizando la plantilla de página de preguntas frecuentes incorporada en el tema.

You can contact us directly via the email addressJOJO@AusJOJO.comor click the chat link in the lower right corner to make changes.

You can check common parcel delivery locations such as your mailbox, door area, lawn or neighbor's house. In addition, you can also ask your friends or family if they have signed for the parcel on your behalf. If you still haven't received it, please contact us in time.

We offer a 30 days return & exchange policy and want to make sure your 100% satisfied shopping experience with JOJOShop. For more details just click "Refund Policy" or ”Contact us“”

ENVÍO

Sí, hacemos envíos a todo el mundo. Se aplicarán costos de envío que se agregarán al finalizar la compra. Ofrecemos descuentos y promociones durante todo el año, así que esté atento a ofertas exclusivas.

Depende de dónde te encuentres. Los pedidos procesados ​​aquí tardarán entre 5 y 7 días hábiles en llegar. Los envíos al exterior pueden tardar entre 7 y 16 días. Los detalles de la entrega se proporcionarán en el correo electrónico de confirmación.

Utilizamos los principales transportistas y socios de mensajería locales. Se le solicitará que seleccione un método de envío durante el proceso de pago.

SHIPPING & RETURNS

We support free shipping, except that some countries cannot deliver free due to regional and policy reasons. Please "Contact us" for details.

We support direct website inquiry of logistics status. You can click the following link to enter the order number and email address:track my order

Shipping time depends on the product you purchase and the destination location as a different product has different production time.If you would like to know the estimated delivery time and shipping fee, Please click to view theshipping policy, orcontact us.

We can manually change the order for you before sending it. Please contact our customer service for details. JOJO@AusJOJO.com

We will refund you within three working days after receiving the product, and the money will generally be returned to the original account within three working days.

BILLING

Please ensure all information is accurate and free of spelling errors. Avoid using abbreviations for cities, and do not include state information in the city field. If your details are correct but payment is still not processing, please contact us, and we will respond shortly.